node-zendesk / Exports / clients/core/ticketaudits / TicketAudits

Class: TicketAudits

clients/core/ticketaudits.TicketAudits

Client for the Zendesk Ticket Audits API.

See

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_audits/

Hierarchy

• Client

  ↳ TicketAudits

Table of contents

Constructors

• constructor

Properties

• _transporter
• eventTarget
• jsonAPINames
• options
• sideLoad
• sideLoadMap
• useDotJson

Accessors

• transporter

Methods

• _rawRequest
• count
• delete
• emit
• get
• getAll
• list
• listAll
• makePrivate
• on
• patch
• post
• put
• request
• requestAll
• requestUpload
• setSideLoad
• show

Constructors

constructor

• new TicketAudits(options): TicketAudits

Parameters

Name	Type
options	any

Returns

TicketAudits

Overrides

Client.constructor

Defined in

clients/core/ticketaudits.d.ts:6

Properties

_transporter

• _transporter: Transporter

Inherited from

Client._transporter

Defined in

clients/client.d.ts:94

---

eventTarget

• eventTarget: CustomEventTarget

Event target to handle custom events.

Inherited from

Client.eventTarget

Defined in

clients/client.d.ts:92

---

jsonAPINames

• jsonAPINames: string[]

Array to hold names used in the JSON API.

Overrides

Client.jsonAPINames

Defined in

clients/core/ticketaudits.d.ts:7

---

options

• options: ClientOptions & { get: (key: string) => any }

Configuration options for the client.

Inherited from

Client.options

Defined in

clients/client.d.ts:86

---

sideLoad

• sideLoad: any[]

Array to handle side-loaded resources.

Inherited from

Client.sideLoad

Defined in

clients/client.d.ts:89

---

sideLoadMap

• sideLoadMap: { dataset: string ; field: string ; name: string }[]

Defined in

clients/core/ticketaudits.d.ts:8

---

useDotJson

• useDotJson: boolean

Flag to indicate if the API endpoint should use '.json' ending.

Inherited from

Client.useDotJson

Defined in

clients/client.d.ts:91

Accessors

transporter

• get transporter(): Transporter

Transporter for making requests.

Returns

Transporter

Inherited from

Client.transporter

Defined in

clients/client.d.ts:93

Methods

_rawRequest

▸ _rawRequest(method, uri, ...args): Promise<{ response: any ; result: {} }>

Parameters

Name	Type
method	any
uri	any
...args	any[]

Returns

Promise<{ response: any ; result: {} }>

Inherited from

Client._rawRequest

Defined in

clients/client.d.ts:130

---

count

▸ count(ticketID): Promise<number>

Get an approximate count of audits for a specified ticket.

Parameters

Name	Type	Description
ticketID	number	The ID of the ticket.

Returns

Promise<number>

Returns an approximate count of audits.

Async

Throws

Throws an error if request fails.

See

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_audits/#count-audits-for-a-ticket

Example

const client = createClient({...});
const auditCount = await client.ticketaudits.count(12345);

Defined in

clients/core/ticketaudits.d.ts:47

---

delete

▸ delete(...args): Promise<void | object>

Deletes a resource.

Parameters

Name	Type	Description
...args	any[]	The resources or parts of the resource path.

Returns

Promise<void | object>

• Either void or response object

Inherited from

Client.delete

Defined in

clients/client.d.ts:128

---

emit

▸ emit(eventType, eventData): void

Parameters

Name	Type
eventType	any
eventData	any

Returns

void

Inherited from

Client.emit

Defined in

clients/client.d.ts:95

---

get

▸ get(resource): Promise<NodeModule>

Parameters

Name	Type
resource	any

Returns

Promise<NodeModule>

Inherited from

Client.get

Defined in

clients/client.d.ts:114

---

getAll

▸ getAll(resource): Promise<any[]>

Parameters

Name	Type
resource	any

Returns

Promise<any[]>

Inherited from

Client.getAll

Defined in

clients/client.d.ts:129

---

list

▸ list(ticketID): Promise<object[]>

List all audits for a specified ticket.

Parameters

Name	Type	Description
ticketID	number	The ID of the ticket.

Returns

Promise<object[]>

Returns an array of ticket audit objects.

Async

Throws

Throws an error if request fails.

See

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_audits/#list-audits-for-a-ticket

Example

const client = createClient({...});
const audits = await client.ticketaudits.list(12345);

Defined in

clients/core/ticketaudits.d.ts:35

---

listAll

▸ listAll(): Promise<object[]>

List all ticket audits. Note: Archived tickets are not included.

Returns

Promise<object[]>

Returns an array of ticket audit objects.

Async

Throws

Throws an error if request fails.

See

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_audits/#list-all-ticket-audits

Example

const client = createClient({...});
const allAudits = await client.ticketaudits.listAll();

Defined in

clients/core/ticketaudits.d.ts:23

---

makePrivate

▸ makePrivate(ticketID, auditID): Promise<object>

Change a comment from public to private for a specific ticket audit.

Parameters

Name	Type	Description
ticketID	number	The ID of the ticket.
auditID	number	The ID of the ticket audit.

Returns

Promise<object>

Returns the updated ticket audit details.

Async

Throws

Throws an error if request fails.

See

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_audits/#change-a-comment-from-public-to-private

Example

const client = createClient({...});
await client.ticketaudits.makePrivate(12345, 67890);

Defined in

clients/core/ticketaudits.d.ts:73

---

on

▸ on(eventType, callback): void

Parameters

Name	Type
eventType	any
callback	any

Returns

void

Inherited from

Client.on

Defined in

clients/client.d.ts:96

---

patch

▸ patch(...args): Promise<void | object>

Patches a resource.

Parameters

Name	Type	Description
...args	any[]	The resources or parts of the resource path followed by the body.

Returns

Promise<void | object>

• Either void or response object

Inherited from

Client.patch

Defined in

clients/client.d.ts:120

---

post

▸ post(resource, body): Promise<NodeModule>

Parameters

Name	Type
resource	any
body	any

Returns

Promise<NodeModule>

Inherited from

Client.post

Defined in

clients/client.d.ts:122

---

put

▸ put(resource, body): Promise<NodeModule>

Parameters

Name	Type
resource	any
body	any

Returns

Promise<NodeModule>

Inherited from

Client.put

Defined in

clients/client.d.ts:121

---

request

▸ request<T>(method, uri, ...args): Promise<NodeModule>

Request method that handles various HTTP methods.

Type parameters

Name
T

Parameters

Name	Type	Description
method	string	HTTP method (e.g., 'GET', 'POST').
uri	string	The URI for the request.
...args	any[]	Additional arguments for the request.

Returns

Promise<NodeModule>

• The API response.

Inherited from

Client.request

Defined in

clients/client.d.ts:148

---

requestAll

▸ requestAll(method, uri, ...args): Promise<any[]>

Parameters

Name	Type
method	any
uri	any
...args	any[]

Returns

Promise<any[]>

Inherited from

Client.requestAll

Defined in

clients/client.d.ts:149

---

requestUpload

▸ requestUpload(uri, file): Promise<any>

Parameters

Name	Type
uri	any
file	any

Returns

Promise<any>

Inherited from

Client.requestUpload

Defined in

clients/client.d.ts:150

---

setSideLoad

▸ setSideLoad(array): void

Parameters

Name	Type
array	any

Returns

void

Inherited from

Client.setSideLoad

Defined in

clients/client.d.ts:113

---

show

▸ show(ticketID, auditID): Promise<object>

Show details of a specific ticket audit.

Parameters

Name	Type	Description
ticketID	number	The ID of the ticket.
auditID	number	The ID of the ticket audit.

Returns

Promise<object>

Returns details of the ticket audit.

Async

Throws

Throws an error if request fails.

See

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_audits/#show-audit

Example

const client = createClient({...});
const auditDetails = await client.ticketaudits.show(12345, 67890);

Defined in

clients/core/ticketaudits.d.ts:60