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node-zendesk / clients/core/activitystream / ActivityStream

Class: ActivityStream

ActivityStream provides methods to interact with Zendesk ticket activities. This class extends the base Client class and is tailored to fetch activity data.

See

Zendesk Activity Stream API

Example

ts
const client = new Client({ /* ...options... * / });
const activities = await client.activitystream.list();

Extends

Constructors

new ActivityStream()

new ActivityStream(options): ActivityStream

Creates an instance of the ActivityStream client.

Parameters

options: object

Configuration options for the client.

Returns

ActivityStream

Overrides

Client.constructor

Defined in

clients/core/activitystream.d.ts:14

Properties

_transporter

_transporter: Transporter

Inherited from

Client._transporter

Defined in

clients/client.d.ts:42


eventTarget

eventTarget: CustomEventTarget

Event target to handle custom events.

Inherited from

Client.eventTarget

Defined in

clients/client.d.ts:40


jsonAPINames

jsonAPINames: string[]

Array to hold names used in the JSON API.

Overrides

Client.jsonAPINames

Defined in

clients/core/activitystream.d.ts:15


options

options: ZendeskClientOptions & object

Configuration options for the client.

Type declaration

get()

get: (key) => any

Parameters

key: string

Returns

any

Inherited from

Client.options

Defined in

clients/client.d.ts:34


sideLoad

sideLoad: any[]

Array to handle side-loaded resources.

Inherited from

Client.sideLoad

Defined in

clients/client.d.ts:37


useDotJson

useDotJson: boolean

Flag to indicate if the API endpoint should use '.json' ending.

Inherited from

Client.useDotJson

Defined in

clients/client.d.ts:39

Accessors

transporter

Get Signature

get transporter(): Transporter

Returns

Transporter

Transporter for making requests.

Inherited from

Client.transporter

Defined in

clients/client.d.ts:41

Methods

_rawRequest()

_rawRequest(method, uri, ...arguments_): Promise<object>

Parameters

method: any

uri: any

• ...arguments_: any[]

Returns

Promise<object>

response

response: any

result

result: object

Inherited from

Client._rawRequest

Defined in

clients/client.d.ts:78


count()

count(): Promise<object>

Returns an approximate count of ticket activities in the last 30 days affecting the agent making the request. If the count exceeds 100,000, the count will return a cached result which updates every 24 hours.

The count[refreshed_at] property is a timestamp that indicates when the count was last updated. Note: When the count exceeds 100,000, count[refreshed_at] may occasionally be null. This indicates that the count is being updated in the background, and count[value] is limited to 100,000 until the update is complete.

Returns

Promise<object>

A promise that resolves to an object containing the activity count and the refreshed_at timestamp.

response

response: object

result

result: object

See

Zendesk API - Count Activities

Example

ts
const activityCount = await client.activitystream.count();
console.log(activityCount); // { count: { refreshed_at: "2020-04-06T02:18:17Z", value: 102 } }

Defined in

clients/core/activitystream.d.ts:49


delete()

delete(...arguments_): Promise<void | object>

Deletes a resource.

Parameters

• ...arguments_: any[]

The resources or parts of the resource path.

Returns

Promise<void | object>

  • Either void or response object

Inherited from

Client.delete

Defined in

clients/client.d.ts:76


emit()

emit(eventType, eventData): void

Parameters

eventType: any

eventData: any

Returns

void

Inherited from

Client.emit

Defined in

clients/client.d.ts:43


get()

get(resource): Promise<NodeModule>

Parameters

resource: any

Returns

Promise<NodeModule>

Inherited from

Client.get

Defined in

clients/client.d.ts:62


getAll()

getAll(resource): Promise<any[]>

Parameters

resource: any

Returns

Promise<any[]>

Inherited from

Client.getAll

Defined in

clients/client.d.ts:77


list()

list(): object[]

Lists all ticket activities from the Zendesk API.

Returns

object[]

An array of activity objects.

See

Zendesk API - List Activities

Example

ts
const activities = await client.activitystream.list();

Defined in

clients/core/activitystream.d.ts:23


on()

on(eventType, callback): void

Parameters

eventType: any

callback: any

Returns

void

Inherited from

Client.on

Defined in

clients/client.d.ts:44


patch()

patch(...arguments_): Promise<void | object>

Patches a resource.

Parameters

• ...arguments_: any[]

The resources or parts of the resource path followed by the body.

Returns

Promise<void | object>

  • Either void or response object

Inherited from

Client.patch

Defined in

clients/client.d.ts:68


post()

post(resource, body): Promise<NodeModule>

Parameters

resource: any

body: any

Returns

Promise<NodeModule>

Inherited from

Client.post

Defined in

clients/client.d.ts:70


put()

put(resource, body): Promise<NodeModule>

Parameters

resource: any

body: any

Returns

Promise<NodeModule>

Inherited from

Client.put

Defined in

clients/client.d.ts:69


request()

request<T>(method, uri, ...arguments_): Promise<NodeModule>

Request method that handles various HTTP methods.

Type Parameters

T

Parameters

method: string

HTTP method (e.g., 'GET', 'POST').

uri: string

The URI for the request.

• ...arguments_: any[]

Additional arguments for the request.

Returns

Promise<NodeModule>

  • The API response.

Inherited from

Client.request

Defined in

clients/client.d.ts:96


requestAll()

requestAll(method, uri, ...arguments_): Promise<any[]>

Parameters

method: any

uri: any

• ...arguments_: any[]

Returns

Promise<any[]>

Inherited from

Client.requestAll

Defined in

clients/client.d.ts:97


requestUpload()

requestUpload(uri, file): Promise<any>

Parameters

uri: any

file: any

Returns

Promise<any>

Inherited from

Client.requestUpload

Defined in

clients/client.d.ts:98


setSideLoad()

setSideLoad(array): void

Parameters

array: any

Returns

void

Inherited from

Client.setSideLoad

Defined in

clients/client.d.ts:61


show()

show(activityID): Promise<object>

Retrieves a specific ticket activity by its ID.

Parameters

activityID: number

The unique ID of the activity to fetch.

Returns

Promise<object>

A promise that resolves to the activity object corresponding to the provided activityID.

response

response: object

result

result: object

See

Zendesk API - Show Activity

Example

ts
const activity = await client.activitystream.show(12345);  // Where 12345 is an activity ID.

Defined in

clients/core/activitystream.d.ts:32

Released under the MIT License.